You will not find vouchers here for "a 60-minute treatment" or a named package. That is on purpose.
Working with the whole picture means the first appointment decides what happens next — it might be hands-on work, it might be a conversation about sleep and the shape of someone's week, it might be a recommendation to see their GP first. Selling a specific treatment in advance would commit us to doing it whether or not it is the right thing.
So the voucher holds a value, and the value comes off whatever is actually appropriate.
Minimum three years from the date of purchase. That is the legal requirement in Australia for gift cards sold since November 2019, the expiry is printed on it, and no fee can be charged later for using it.
Herbal medicine — not supplied without a consultation — and products.
Good. Neither does anyone yet, and that is the normal state of affairs. The value of the first appointment is working that out.
What helps is telling them why you thought of it. "You said your back has been bad since the move" gives them a reason to ring. A voucher with nothing attached usually waits.
It happens, and it is worth saying what we do about it. If someone rings a few weeks before the expiry and has not used it, we would rather extend it than keep the money. The three years is a legal floor, not a target.
What we will not do is let it lapse quietly and say nothing. If you want, give us an email address when you buy it and we will send a reminder before it runs out.
Contact us with a name and an amount. We will put the expiry date on it and confirm in writing what is included.
